Sonect, formerly the Russian representative office of Teleperformance, is entering the Uzbek market

Sonect, a company that operated in Russia for more than 20 years as part of the global Teleperformance Group and is recognized as one of the country's leading providers of contact center outsourcing and Customer Experience (CX) solutions, has announced its expansion into the Uzbekistan market. This marks the company's first international project following the localization of its business and rebranding.

The company views Uzbekistan as a promising destination for business expansion and plans to become a member of IT Park Uzbekistan. According to Sonect CEO Ekaterina Osina, Uzbekistan offers all the necessary conditions to establish a modern service center and build a highly qualified professional team.

"We see Uzbekistan as a promising regional technology and service hub. Here, we plan to build a team of professionals capable of quickly adapting to changing market demands while delivering a high level of customer service to both Russian and international clients," said Ekaterina Osina.

Sonect's entry into the Uzbekistan market reflects the growing interest of major companies in the country as a new destination for export-oriented services. Its advanced digital ecosystem, strong government support for the ICT sector, and highly skilled workforce make Uzbekistan an increasingly attractive location for service and technology projects.

The company also plans to focus on developing local talent, particularly in Uzbekistan's regions, where a strong labor pool is complemented by even more favorable conditions for business expansion. Sonect will create modern workplaces that meet international standards, enabling young professionals to develop their language, communication, and digital skills while building careers on projects for Russian and international brands without leaving Uzbekistan.

Sonect's corporate culture is built on continuous learning, knowledge sharing, and internal career development. The company invests in employee training, implements modern Customer Experience management practices, and creates opportunities for long-term professional growth.

Founded in 1999, Sonect has accumulated more than two decades of expertise in contact center outsourcing, customer service, and Customer Experience management, working with some of the world's leading brands. Today, the company also develops its own technology solutions for customer communication automation and provides support in dozens of languages, including English, Turkish, and Chinese.

Sonect's expansion into Uzbekistan further reinforces the country's growing position as an attractive destination for international business. With its investor-friendly environment and highly qualified workforce, Uzbekistan continues to strengthen its role as one of the region's leading hubs for the development of the export-oriented BPO industry.